Privacy Policy

Caring C Courier LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at caringccourier.com or contact us about our services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and facility/company name when you submit our contact or delivery request forms.
• Delivery Information: Pickup and delivery addresses, package types, and service preferences when you request courier services.
• Driver Application Information: Information submitted through our driver interest form, including vehicle type, certifications, and contact details.
• Usage Data: Basic analytics data such as pages visited and time spent on the site, collected through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Process and coordinate delivery services
• Evaluate driver applications and onboard contractors
• Improve our website and services
• Comply with legal and regulatory obligations

3. HIPAA Compliance

Caring C Courier LLC operates in healthcare environments and is HIPAA-aware in our service approach. We handle all medical-related delivery information with strict confidentiality. We do not share protected health information (PHI) with unauthorized third parties. Any information related to medical specimens, records, or documents is handled in accordance with applicable healthcare privacy regulations.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., dispatch platforms, background check services)
• When required by law, court order, or governmental authority
• To protect the rights, safety, or property of Caring C Courier LLC or others

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites (such as Google Forms for driver applications). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

7. Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, please contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.